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Job Opening - Closes 01/16/18

Customer Service Representative 2

Eastern Idaho Public Health is seeking a full-time Customer Service Representative 2 in our Idaho Falls office.

 
Position:  Customer Service Representative 2
Hours: Full-time, Monday - Friday, 8:00 a.m - 5:00 p.m.

Open for Recruitment: 

Closes at 5:00 p.m. on January 16, 2018
Starting Salary: $12.05 per hour plus depending on experience and education
Location:  Idaho Falls
To Apply:

Register online at: https://labor.idaho.gov/DHR/ATS/StateJobs/Apply/login.asp

For more info: Call 533-3162 or email: hr@eiph.idaho.gov
 

RESPONSIBILITIES:

  • Perform a wide range of office support functions using independent judgement in applying existing policies and procedures to complete assignments.
  • Respond to non-routine inquiries and explain department services, policies and procedures.
  • Utilize a variety of computer operations to complete daily assignments.
  • Schedule client appointments and maintain client information in EMR
  • Inventory and ordering of vaccine and supplies
  • Verify insurance and obtain pre-autorizations
  • Attend and participate in meetings and record minutes

MINIMUM QUALIFICATIONS:

  • Good knowledge of: rules of effective business English usage, spelling, puncuation, and grammar.
  • Experience: using alphabetical, numerical, or subject filing systems to include determining file names, setting up new files, classifying, labeling, filing, and retrieving; reviewing documents for compliance with established procedures.
  • Using a computer to enter and retrieve information; answering a business telephone using knowledge of business telephone procedures and etiquette.

BENEFITS:

  • 10 Paid Holidays
  • Health/Dental/Vision Insurance
  • Disability Insurance
  • Vacation Leave
  • Sick Leave
  • Retirement Plan

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