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Job Opening - Closes 03/26/21

Customer Service Representative 2

Eastern Idaho Public Health is seeking a part time (32 hours) Customer Service Representative 2 in our Driggs office.

 
Position:  Customer Service Representative 2
Hours: Part time, 32 hours a week

Open for Recruitment: 

Closes at 5:00 p.m. on March 26, 2021
Starting Salary: $13.16 per hour plus depending on experience and education
Location:  Driggs
To Apply:

Register online at:
https://www.governmentjobs.com

For more info: Call 533-3162 or email: hr@eiph.idaho.gov
 

RESPONSIBILITIES:

  • Perform a wide range of office support functions using independent judgement in applying existing policies and procedures to complete assignments.
  • Respond to non-routine inquiries and explain department services, policies and procedures.
  • Utilize a variety of computer operations to complete daily assignments.
  • Schedule client appointments and maintain client information in EMR

MINIMUM QUALIFICATIONS:

  • Some knowledge of interviewing methods.
  • Experience: Interpreting, explaining, and applying regulations, laws or complex policies to carry out assignments; assessing data using a computerized system; independently handling complaints and upset individuals in a business setting; and conducting sensitive factt-finding interviews.

BENEFITS:

  • 10 Paid Holidays
  • Health/Dental/Vision Insurance
  • Disability Insurance
  • Vacation Leave
  • Sick Leave
  • Retirement Plan

 

Hiring is done without regard to race, color, religion, national origin, sex, age or disability. If you need special accommodations to satisfy testing requirements, please contact the Division of Human Resources at (208) 334-2263.

Preference may be given to veterans who qualify under state and federal laws and regulations.

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